Kate Short Set with Peter Pan Collar & Ruffled Sleeves

At the moment we only offer shipping to: United States, Canada, Australia, United Kingdom, and Ireland.

By default, we offer free standard shipping. Expedited shipping is also available.

• Free Standard Shipping:
  Expect your package to arrive within 7 to 14 business days. We offer this service at no cost to you.
• Expedited Shipping:
  For those needing their items sooner, we offer expedited shipping at a flat rate of US $9.95. Expect your package within 3 to 7 business days.
  

We partner with reliable carriers to ensure a smooth transit regardless of the shipping method you choose.

We’ll email you with a tracking number as soon as your order hits the road. It's like a mini adventure on your screen!

Missing Package? No Panic!
Check your usual delivery spots first. Maybe it's hiding behind a plant or with a friendly neighbor.

Still Can't Find It?
Time to call in the experts – the shipping carrier. They’re the pros at tracking down those sneaky packages. And don't worry, we're here to provide any details they might need. If you need further assistance, contact us at support@zaizal.com or +1 409-655-2566

• Order Cancellation

Cancellation Window: Orders may be cancelled within 6 hours of placement. Post this window, orders are processed and prepared for shipping, making cancellation infeasible.

Cancellation Fee: A restocking fee of $20 will be charged for all cancellations, reflecting the costs incurred in processing the order.

Non-Cancellable Orders: Orders that have been shipped cannot be cancelled. Customers are encouraged to review their orders carefully before confirmation.

• Refund Policy

Eligibility for Return: We have a 90-day return or replacement policy, which means you have 90 days after receiving your item to request a return or replacement.. To be eligible for a return, proof of use and purchase is mandatory for processing returns.

Return Shipping Responsibility: Upon receiving the return, we will inspect the item and process your refund if the return criteria are met. Refunds are issued to the original payment method. Please allow 7 business days for the refund to appear in your account.

Refund Denial: We reserve the right to deny a refund if the returned product does not meet our return criteria or is returned beyond the stipulated return window.

Damages and Issues: Please inspect your order upon delivery. For any defects, damages, or receipt of the wrong item, contact us immediately at support@zaizal.com